Frequently Asked Questions

Royal Autowerks

Have an auto repair-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Can I get a free estimate?

    Yes, we provide complimentary estimates for all our services. Our team of experienced technicians will assess your vehicle and provide a detailed breakdown of the necessary repairs or maintenance, along with associated costs, before any work begins.

  • What's your turn around time for auto repairs?

    The duration of a repair varies depending on the specific issue and the availability of parts. Minor repairs may be completed within a few hours, while more complex issues could take several days. We always strive to complete repairs as efficiently as possible while maintaining our high standards of quality.

  • Do you provide warranties for parts or labor?

    We stand behind our work with a comprehensive warranty. All repairs and services performed at Royal Autowerks are covered by our 12-month/12,000-mile warranty, ensuring your peace of mind and satisfaction with our services.

  • Do you offer online scheduling?

    Currently, we do not offer online appointment scheduling. However, you can easily book an appointment by calling our service center during business hours. Our friendly staff will assist you in finding a convenient time for your vehicle service or repair.

  • Do you have loaner cars or other transportation?

    We understand the importance of keeping you mobile while your vehicle is being serviced. That's why we offer a complimentary local shuttle service for our customers. For extended repairs, we can also arrange a loaner car, subject to availability and certain conditions.

  • What brands of foreign cars do you specialize in?

    I specialize in servicing a wide range of foreign vehicles, including European brands like BMW, Mercedes-Benz, Audi, Volkswagen, and Volvo, as well as Japanese models such as Toyota, Honda, Nissan, Subaru, and Mazda. I also work on high-end exotic cars like Porsche, Ferrari, and McLaren. Regardless of the make or model, I have the skills and equipment to ensure the job is done properly.

  • My car broke down. Can I have my vehicle towed to your shop?

    Absolutely. Feel free to call us at any time, even after business hours, and we’ll be happy to assist you with guidance on how to manage the logistics.

  • Do I need to make an appointment, or can I just walk in for repairs?

    You can always call or walk in to discuss your automotive repair needs. To maintain the highest standard of service, we schedule repairs based on our available capacity. This approach allows us to allocate sufficient time and focus to your vehicle, avoiding the long wait times often encountered at other shops or dealerships.

  • How do you ensure the quality of your parts and repairs?

    We prioritize the best interests of our customers by carefully considering cost, quality, and availability when sourcing parts for your vehicle. With over 30 years of experience in automotive engineering, I have the expertise to select the correct parts for each job. Every repair undergoes a comprehensive inspection and testing process before your car is returned, guaranteeing that the work is done correctly the first time.

  • Do you offer any warranties on parts or labor?

    Definitely! We fully stand behind our work and provide warranties on both parts and labor. Our standard warranty usually covers a minimum of 12 months or 12,000 miles.

  • What are your hours? 

    We are open for European auto repair from 9:00 AM - 5:30 PM weekdays!

  • Can you help with routine maintenance services like oil changes, tire rotations, and brake checks?

    Certainly! We take care of all routine maintenance services, such as oil changes, brake inspections, tire rotations, battery replacements, and fluid checks. Regular maintenance is essential for keeping your vehicle running smoothly.

  • How do you handle diagnostic services?

    We prioritize transparency and take pride in our expertise. Using advanced diagnostic tools along with our extensive skills, we can accurately identify any issues with your vehicle. We’ve built a solid reputation for handling even the most complex vehicle problems. Unlike many dealerships and repair shops, we NEVER push unnecessary services.

  • Do you offer loaner cars or shuttle service while my car is being repaired?

    Yes, we offer a fleet of loaner cars, which are available based on the type and length of the repairs. We understand the importance of your vehicle, so we aim to make the repair process as convenient as possible.

  • How do you handle estimates, and do you offer a free diagnostic check?

    We offer clear, honest estimates with no hidden fees. For most issues, I provide a free basic diagnostic check, and if a more detailed inspection is required, I’ll discuss any potential costs with you before moving forward.

  • What area do you serve? 

    We are proud to offer European auto repair to Johnson County and the greater Kansas City Metro area!

  • What services do you offer? 

    Our European auto repair includes diagnostics, AC and heating, electrical, batteries, starters, brakes, engines, transmissions, steering and suspensions, tires, alignments, and any other general mechanical restoration. Call today!