FAQs
Royal Autowerks
Can I get a free estimate?
Royal Autowerks offers complimentary estimates for all services. Our skilled technicians will evaluate your vehicle and provide a comprehensive breakdown of required repairs or maintenance, including associated costs, prior to commencing any work.What's your turn around time for auto repairs?
Repair duration varies based on the specific issue and parts availability. Minor repairs may be completed in a few hours, while more complex issues could require several days. We consistently aim to complete repairs efficiently while upholding our high quality standards.Do you provide warranties for parts or labor?
Royal Autowerks backs all repairs and services with a comprehensive 12-month/12,000-mile warranty. This ensures customer satisfaction and peace of mind regarding the quality of our work.Do you offer online scheduling?
At present, we do not provide online appointment scheduling. However, customers can easily book appointments by contacting our service center during business hours. Our staff will assist in finding a suitable time for your vehicle service or repair.Do you have loaner cars or other transportation?
To maintain our customers' mobility, and for extended repairs, we can arrange loaner cars, subject to availability and certain conditions.What brands of foreign cars do you specialize in?
Our expertise covers a wide range of foreign vehicles, including European brands such as BMW, Mercedes-Benz, Audi, Volkswagen, and Volvo, as well as Japanese models like Toyota, Honda, Nissan, Subaru, and Mazda. We also service high-end exotic cars including Porsche, Ferrari, and McLaren. Our skills and equipment ensure proper servicing for any make or model.My car broke down. Can I have my vehicle towed to your shop?
Certainly. We encourage customers to contact us at any time, including after business hours. Our team will provide guidance on managing the logistics of towing your vehicle to our facility.Do I need to make an appointment, or can I just walk in for repairs?
Customers are welcome to call or visit us to discuss their automotive repair needs. To maintain our high service standards, we schedule repairs based on our available capacity. This approach allows us to dedicate sufficient time and attention to each vehicle, avoiding the extended wait times often experienced at other shops or dealerships.How do you ensure the quality of your parts and repairs?
We prioritize our customers' interests by carefully considering cost, quality, and availability when sourcing parts. With over three decades of automotive engineering experience, we possess the expertise to select the appropriate parts for each job. Every repair undergoes thorough inspection and testing before the vehicle is returned, ensuring the work is completed correctly on the first attempt.Do you offer any warranties on parts or labor?
We stand firmly behind our work, offering warranties on both parts and labor. Our standard warranty typically covers a minimum of 12 months or 12,000 miles, providing our customers with assurance in the quality of our services.
